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How to open and close an email, make requests, confirm things, and send quick messages on WhatsApp, Teams, or Slack.
Why this matters This module covers email subjects, greetings, and closings; requests, confirmations, and reminders; and quick messaging tone. Mastering this content lets you write emails and messages people actually enjoy reading.
01
The goals of this lesson.
02
You already handle spoken communication well. Now let's focus on writing — emails and quick chat messages you send every day.
03
How to start and end a professional email.
Examples
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Common phrases for asking for something and following up.
Examples
05
Adjusting your tone for email versus quick chat messages.
Examples
06
Read the text and answer the questions. You can try as many times as you want.
Laura opened her laptop and started an email. "Dear Mr. Johnson, I hope this email finds you well," she wrote. She explained the project update and attached the report he had requested.
At the end, she wrote, "Please let me know if you have any questions. Best regards, Laura." Later, she sent a quick message on Teams to her colleague: "Hey, can you send that file when you get a chance?"
1. How did Laura start her email?
2. What did she attach?
3. How did she end the email?
4. What did she send on Teams?
5. What tone did she use on Teams?
💪 Your written English is becoming more professional! Review this lesson, or continue to the next module.
07
A second reading, a bit longer. Read it and answer the questions below.
"Subject: Friendly reminder — report due tomorrow," David typed. "Hi team, just a reminder that the deadline is tomorrow. Please find attached the template if you need it."
He confirmed the meeting time too: "I'm confirming our meeting for Monday at ten. Please let me know if that doesn't work for you. Looking forward to hearing from you. Best, David."
1. What was the email about?
2. What did David attach?
3. What did David confirm?
4. What did he ask the team to do if the time doesn't work?
5. How did David close the email?
08
Tap a term on the left, then tap its matching definition on the right. Ungraded — repeat as many times as you like.
Term
Definition
09
Usa las pistas para completar cada palabra en inglés. Sin calificar — repite las veces que quieras.
10
The essentials of this lesson, summarized.
11
Key terms to remember.
to include a file with an email
to make sure something is correct
a message that helps you remember something
to formally ask for something
a polite closing phrase in emails
the title of an email showing its topic
to reply to a message
an early, unfinished version of a message
to send a received message to someone else
to copy someone on an email
the general feeling or attitude of a message
to send a message after an earlier one to check progress
12
The fixed phrases native speakers use to open, request, and close professional emails.
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Tap the words in the correct order to form the sentence. Ungraded — repeat as many times as you like.
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Tap the correct verb form to complete each sentence. The other options are conjugations from other tenses — on purpose, so you learn to tell them apart.
Please find the document you requested
I'm our meeting for Monday
Please by the end of the day
Can you this email to the team?
I'll up on that this afternoon
15
Listen to the full dialogue with the speaker buttons first, then fill in the missing words from this lesson's real conversation. Ungraded — repeat as many times as you like.
Please the file and the meeting time.
This is a — can you it to the team?
16
You need at least 80% to unlock the next lesson. You can retake it as many times as you want — your best score is saved.
1. What does this mean: "Please find attached the document."?
2. Choose the equivalent of: "I'm confirming our meeting for Monday."
3. What does this mean: "Just a reminder that the deadline is tomorrow."?
4. What does this mean: "Best regards, Laura."?
5. Which option matches: "Could you please send me the report?"?
6. "Hey, can you send that when you get a chance?" — which one is correct?
7. Choose the equivalent of: "I would appreciate it if you could review this."
8. Select the correct match for: "Subject: Meeting rescheduled to Friday."
9. "Dear Mr. Johnson, I hope this email finds you well." — which one is correct?
10. Which option matches: "Looking forward to hearing from you."?
17
You can now write clear professional emails and messages. Next module: phone calls and video conferences.
18
Practice this lesson's vocabulary with a word search and flashcards. Ungraded — play as many times as you like.
Tap the first and last letter of a hidden word to find it. Los términos de varias palabras van sin espacios en el tablero (ej. "give up" aparece como GIVEUP).
Elige la respuesta correcta. Si aciertas, la tarjeta queda lista por hoy; si fallas, vuelve a aparecer pronto para reforzarla. Tu progreso se guarda en este dispositivo.